At Elaira, we aim to provide a smooth and reliable delivery experience for every order. Our luxury customized dresses are carefully stitched, finished, quality-checked, and packed with attention to every detail.
All Elaira dresses are customized and prepared according to the customer’s selected size and requirements. Order processing begins after order confirmation and receipt of the required advance payment.
Note: A 10% advance payment is required for nationwide orders, while a 50% advance payment is required for international orders.
At Elaira, delivery time may vary depending on the design, stitching, embroidery, finishing, and order requirements.
Customers will be informed of the estimated preparation and delivery time for their specific order after order confirmation. We aim to keep customers updated throughout the order process.
We offer nationwide delivery across Pakistan and international shipping to customers worldwide.
Shipping charges may vary on the basis of delivery location, destination country, and order requirements. Before the confirmation of the order, customers will be communicated with the applicable shipping charges. International customers may also be responsible for applicable customs duties, import taxes, or local charges in their destination country.
The brand will share available tracking details once your customized dress has been completed and dispatched using the contact information provided with your order.
Note: Please ensure your phone number, email address, and delivery details are accurate.
The provided shipping information must be complete and correct. The brand will not be responsible in case of any delivery delays caused by incorrect addresses, incomplete contact details, or unavailable recipients.
Please contact the Elaira Customer Support Team with your order details and clear photo or video proof where required if your order is delayed or arrives damaged.
Our team will review the issue and provide suitable assistance.
At Elaira, we promise you to handle every customized luxury dress carefully from stitching to final delivery. We are committed to providing secure packaging, reliable nationwide and international shipping, and a personalized luxury fashion experience for every customer.
