Elaira Care

Shop with Confidence

Everything from sizing and shipping to exchanges and order support—clearly explained in one place.

Frequently Asked Questions

What are your shipping options?

We offer standard and express shipping for all orders. You can see the options during checkout. Orders typically arrive within 5-7 business days, depending on your location.

Returns are accepted within 30 days of receiving your order. Items must be unworn and in original packaging. For a return label, please contact our customer service.

Please check the care label on each item for specific instructions. Generally, we recommend hand washing delicate items and avoiding harsh detergents to maintain quality.
Order changes can be made within an hour of placing your order. Please contact our support team as soon as possible to assist with this.
Yes, we offer a gift wrapping option at checkout. Your order will arrive beautifully packaged and ready for gift-giving.